I’ll open a support ticket if it keeps happening, I guess. My bet is that this is a bug, not a connection issue, but I’m not a software developer. I’ve been using Scrivener daily for about 7 years now and have never had a problem (aside from a bit of lagging on startup, which is new). I don’t appear to be having any Internet connection issues and I haven’t changed any settings or my AV software. But then the message went away and everything seemed to be fine so I forgot about it. Like Rufus, I vaguely recall that I had to enter my activation code but that it didn’t appear to accept it so I had to enter it again. I don’t recall the date, but “more than two months” feels about right. What could cause half a dozen people to have this issue at exactly the same time? Something that happened to all of them on the same day, perhaps. The possible reasons are (a) something is interfering with the connection to the internet, or (b) the activation server is not responding. Scrivener offers a 30-day free trial to let you explore the features and find out if it’s right for you. Here is a method by which you can easily find the serial key of any software on the internet. (People who got refunds, for example.) That check appears to be failing. SCRIVENER LICENSE KEY ISSUE SERIAL KEY thus, you can use this program to make text notes, metadata and making long and difficult documents. The software does a periodic activation check, which is how we purge voided licenses. judging by the number of other users who described the same issue I hope that you will look into it and move it to your bug department It is a big… I should be able to run it even in an offline mode when I’m not connected to the internet. The problem I described has nothing to do with the registration of the software. the software was activated for a few years and then two months ago when you did to the big upgrade of the software licensing system, I had to feed the license again to the program, that was a a bug of yours as I understand. Thank you for your reply but I think you didn’t understand the issue. We can’t address registration issues through the forum. If that’s not it, please open a support ticket. Please ensure that there are no firewalls, anti-virus tools, or other security software limiting Scrivener’s ability to reach the activation server.
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